Uzmas - Asian Wedding Photography, Videography and Asian Bridal Makeup

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Reviews about Uzmas - Asian Wedding Photography, Videography and Asian Bridal Makeup

• Mrs Parveen

  06.10.2018
  ★ ☆ ☆ ☆ ☆
  WARNING
  
  Please avoid this company. Do not pay them a penny of your hard earned money. You will not get the service you are promised. Uzma, demands full payment upfront before the day of your event and promises to deliver a quality service which I am yet to see. She is unbelievably unprofessional, there is a great lack of communication and customer service overall. She continually ignores calls and texts yet she can be seen to be online on WhatsApp. When she does respond to your numerous messages, you are in no better position than before. She offers lies to substitute the truth of the matter. For over a month, I have been told that my wedding album has been in the post. I'm not willing to wait any longer. It has caused great inconvenience to myself and my partner as we have had to reschedule work and other commitments to stay at home minding the post, waiting for the doorbell to ring. Family and friends can't quite beleive I have celebrated my second wedding anniversary however I don't have an album to show for it! Two years and I am yet to receive pictures of my wedding day.
  
  I am now having to escalate this matter further through various avenues to ensure that no-one has to ever deal with such inadequate service.
  
  If anyone requires further information, I have a full history of dialogue between myself and Uzma and I am happy to share this.
  
  PLEASE STAY AWAY AT ALL COST.

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